Global Toll Free Numbers

Click on Global Toll Free Numbers for a list of International toll-free conference numbers.

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Key Pad Commands

Chairperson phone Keypad Commands

 Once dialed into your conference, simply use your telephone keypad to access these commands:

NOTE: All of the above commands may not be enabled on your account.

Tips for a Successful Conference

• For an efficient and effective meeting, plan ahead. In the conference notification, inform participants of the purpose, agenda and time limit for your meeting.
• Dial in to your conference at least 5 minutes before the start time to be ready for your meeting.
• Distribute any documents ahead of time, or better yet, plan a web conference for sharing documents and applications.
• If a speakerphone is used, high quality equipment contributes to the success of the conference.
• It can be helpful for participants and speakers who are not actively speaking to mute their phone in order to eliminate background noise.
• Position the speakerphone so that all participants sharing the room can be heard. If a headset is used, ensure the mouthpiece is adjusted correctly.
• Start the conference with a roll call to confirm attendance and inform all participants of who is on the conference.
• Participants should identify themselves when speaking. When asking questions, address individuals by name to avoid confusion.
• Host and participants should avoid placing the conference call on hold if their phone system plays music on hold - the music will be played across the conference call. Use the mute key instead.
• Try to avoid extraneous noise (side discussions, paper shuffling) that may interfere with participant's ability to hear during the conference

Tips for Improved Line Quality

• Electronic devices (such as Blackberries or cell phones and associated hands-free devices, laptops, etc...) can interfere with the line quality if located too close to the phone.  If possible, place such items a good distance away from the phone you are using for the conference call.
• If you are conducting back-to-back calls, make sure to disconnect your initial conference call line prior to dialing back for the next call.
• When entering your conference code and leader PIN, do not press the leys too quickly.  This will enable the system to 'read' them most effectively.
• If you are conducting a call using a conference room phone, microphone or speakerphone, be aware of the location of the phone/microphone at all times and speak directly into the device to ensure the best possible audio quality & volume.